1. Information We Collect

At Commercial Fleet Solution ("CFS Tire," "we," "our," or "us"), we collect information to provide better services to our customers and fleet partners. The types of information we collect include:

• Personal Information: Name, email address, phone number, mailing address, and company details when you contact us, request a quote, or schedule a repair.
• Vehicle & Service Information: Truck make/model, VIN, repair history, tire specifications, and service records needed to perform repairs or maintenance.
• Usage Data: IP address, browser type, pages visited, and time spent on our website to improve user experience.
• Payment Information: Billing details and transaction data when you purchase tires or services (processed securely via third-party payment gateways).

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Providing roadside assistance, tire installation, truck repair, and fleet maintenance services.
• Communicating with you about appointments, service updates, and emergency response.
• Processing payments and invoices for services rendered.
• Improving our website, customer support, and service offerings.
• Sending promotional offers, newsletters, or important safety notices (you may opt out at any time).
• Complying with legal obligations and preventing fraud.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following limited circumstances:

• Service Providers: Trusted partners who help us operate our business (e.g., payment processors, towing partners, diagnostic software providers) under strict confidentiality agreements.
• Legal Requirements: If required by law, court order, or government regulation to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate notice.

4. Data Security

We implement industry-standard security measures, including encryption, secure servers, and access controls, to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location (including under the CCPA for California residents), you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly.

To exercise these rights, please contact us at support@cfstire.com or call 1-844-471-0823.

6. Cookies & Tracking Technologies

Our website uses cookies to enhance functionality, analyze site traffic, and personalize content. You can disable cookies through your browser settings, but some features of the site may not function properly. Third-party services (such as Google Analytics) may also collect data as described in their privacy policies.

7. Children's Privacy

Our services are directed toward commercial fleet operators and adult individuals. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with data, please contact us immediately.

8. Third-Party Links

Our website may contain links to external sites (e.g., tire manufacturers, payment platforms). We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

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Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to our Privacy Officer:

Commercial Fleet Solution (CFS Tire)
251 W, Valley View Road, Talent City, Oregon
Email: privacy@cfstire.com
Phone: 1-844-471-0823

For emergency roadside assistance, please call our 24/7 dispatch line directly. For privacy-related inquiries, allow 2-3 business days for a response.